{"id":267,"date":"2021-08-25T13:53:42","date_gmt":"2021-08-25T13:53:42","guid":{"rendered":"https:\/\/sdmemorial.org.in\/?page_id=267"},"modified":"2024-06-19T16:11:39","modified_gmt":"2024-06-19T10:41:39","slug":"grievance-cell","status":"publish","type":"page","link":"https:\/\/sdmemorial.org.in\/index.php\/grievance-cell\/","title":{"rendered":"Complaints\/Suggestions"},"content":{"rendered":"
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Complaint Form<\/a><\/strong><\/div>\n
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GRIEVANCE CELL<\/span><\/div>\n<\/div>\n
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Student Grievance Cell<\/b><\/span><\/p>\n

The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the cell members in person, or in consultation with the officer in-charge Students\u2019 Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox\/ suggestion box of the Grievance Cell at Administrative Block. Grievances may also be sent through e-mail to the Student in-charge of the Grievance Cell.<\/span><\/p>\n

Objective:<\/b><\/span><\/p>\n

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.<\/span><\/p>\n

A Grievance Cell should be constituted for the redressal of the problems reported by the students with the following objectives:<\/span><\/p>\n

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  • \u00a0Encouraging the Students to express their grievances \/ problems freely and frankly, without any fear of being victimized.<\/span><\/li>\n
  • \u00a0Suggestion \/ complaint Box is installed in front of the Administrative Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the Academics \/ Administration in the School<\/span><\/li>\n
  • \u00a0Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.<\/span><\/li>\n
  • \u00a0Members of the Grievance Cell for the session 2024\/25<\/span><\/li>\n<\/ul>\n\n\n\n\n\n\n\n
    1.<\/span><\/td>\nMR.K.K.Sinha<\/span><\/td>\nPrincipal<\/span><\/td>\n<\/tr>\n
    2.<\/span><\/td>\nMR. Ritesh<\/span><\/td>\nPGT Maths<\/span><\/td>\n<\/tr>\n
    3.<\/span><\/td>\nMs Vandana<\/span><\/td>\nTeaching Representative<\/span><\/td>\n<\/tr>\n
    4.<\/span><\/td>\nMs. Reeta Singh<\/span><\/td>\nNon teaching Staff Member<\/span><\/td>\n<\/tr>\n
    5.<\/span><\/td>\nMr. Raj<\/span><\/td>\nStudent Representativie<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Help line contact number
    \nContact no: 9450279179
    \nEmail: sdmemorialjana@gmail.com<\/b><\/span><\/p>\n

    Objective<\/b><\/span><\/p>\n

    The objectives of the Committee are:<\/span><\/p>\n

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    • \u00a0Prevent discrimination and sexual harassment against women, by promoting gender amity among students and employees;<\/span><\/li>\n
    • \u00a0Make recommendations to the chairperson for changes\/elaborations in the Rules for students in the Prospectus and the Bye-Laws, to make them gender just and to lay down procedures for the prohibition, resolution, settlement and prosecution of acts of discrimination and sexual harassment against students.<\/span><\/li>\n
    • \u00a0Deal with cases of discrimination or harassment in a time bound manner, aiming at ensuring support services to the victimized and termination of the harassment;<\/span><\/li>\n
    • \u00a0Recommend appropriate punitive action against the guilty party to the Chairperson.<\/span><\/li>\n<\/ul>\n

      Procedure for Approaching Committee<\/b><\/span><\/p>\n

      A complaint of discrimination or harassment may be lodged by the victim or a third party. A written complaint may be addressed to the Convener of the Committee. If the complaint is made to any of the Committee members, they may forward it to the Convener of the Committee Against Sexual Harassment.<\/span>
      \nHere it should be noted that according to the Supreme Court guideline Sexual harassment can be defined as “unwelcome” sexually determined behaviour (whether directly or by implication) as:<\/span><\/p>\n

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      • \u00a0Physical contact and advances<\/span><\/li>\n
      • \u00a0Demand or request for sexual favours<\/span><\/li>\n
      • \u00a0Sexually coloured remarks<\/span><\/li>\n
      • \u00a0Showing pornography<\/span><\/li>\n
      • \u00a0Other unwelcome physical, verbal or non-verbal conduct of a sexual nature. (Vishaka judgment by Supreme Court)<\/span><\/li>\n<\/ul>\n

        The following is also sexual harassment and is covered by the committee:<\/b><\/span><\/p>\n

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        • \u00a0Eve-teasing<\/span><\/li>\n
        • \u00a0Unsavoury remarks<\/span><\/li>\n
        • \u00a0Jokes causing or likely to cause awkwardness or embarrassment<\/span><\/li>\n
        • \u00a0Innuendos and taunts<\/span><\/li>\n
        • \u00a0Gender based insults or sexist remarks<\/span><\/li>\n
        • \u00a0Unwelcome sexual overtone in any manner such as over telephone (obnoxious telephone calls) and the like<\/span><\/li>\n
        • \u00a0Touching or brushing against any part of the body and the like<\/span><\/li>\n
        • \u00a0Displaying pornographic or other offensive or derogatory pictures, cartoons, pamphlets or sayings<\/span><\/li>\n
        • \u00a0Forcible physical touch or molestation and<\/span><\/li>\n
        • \u00a0Physical confinement against one’s will and any other act likely to violate one’s privacy.<\/span><\/li>\n<\/ul>\n

          Procedure for dealing with complaints<\/b><\/span><\/p>\n

          Filing of a complaint<\/span>
          \nIf any associate believes that she\/he has been subjected to sexual harassment, such person may file a complaint with any member of the committee.<\/span>
          \nThe committee member on receiving a complaint will intimate the committee head. The committee head would arrange for a meeting within a week of receipt of the complaint for discussing the complaint raised.<\/span>
          \nComplaints must be brought within 30 working days of the incident of sexual harassment. Complaints brought after that time period will not be pursued absent extraordinary circumstances. The determination of whether the complaint was timely or whether extraordinary circumstances exist to extend the complaint period must be made in conjunction with the Legal team.<\/span>
          \nEvery attempt will be made to get the complainant to provide the complaint in writing. The complaint shall include the circumstances giving rise to the complaint, the dates of the alleged occurrences and names of witnesses, if any. The complaint shall be signed by the complainant.<\/span><\/p>\n

          2. Process of Enquiry<\/b><\/span><\/p>\n

          The committee will ask the complainant to prepare a detailed statement of incidents\/ allegations. The statement of allegation will be shared with the accused.<\/span>
          \nThe accused will be asked to prepare a response to the statement of allegations and submit to the committee within the given time.<\/span>
          \nThe statement and other evidence obtained in the inquiry process will be considered confidential.<\/span>
          \nThe committee will organize verbal hearings with the complainant and the accused.<\/span>
          \nThe committee will take testimonies of other relevant persons and review the evidence if necessary. The committee should ensure that sufficient care is taken to avoid any retaliation against the witnesses.<\/span>
          \nDuring the enquiry process, the complainant and the accused would be expected to refrain from any form of threat, intimidation or influencing of witnesses.<\/span>
          \nThe committee will arrive at a decision after carefully and fairly reviewing the circumstances, evidences and relevant statements.<\/span><\/p>\n